Returns & refunds
Easy returns when something is not right
We pack with care. If your order arrives damaged, incomplete, or clearly wrong, we will make it right.
What we cover
Contact us within 48 hours of delivery with your order number and a clear photo of the issue.
- Damaged packaging that affected the product
- Wrong item or missing items
- Quality concerns with sealed products on arrival
How refunds work
Approved cases are replaced or refunded to the original payment method within 5–7 business days after we confirm the issue. Perishable opened products are reviewed case by case.